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    VDI & Engineering高级技术支持专员

    来源:紧急 IT IT | 2017-07-05 17:28:11

    辽宁大连 软件园 计算机软件/硬件

    0411-82302699 [email protected]

    知名美资金融公司 VDI & Engineering高级技术支持专员 紧急


    工作职责:

    Purpose of your role

    Reporting to a Senior Technical Manager, the incumbent will deliver End User Computing (EUC) related projects as well as provide support for EUC aligned teams / technology, focussing on requirements for Fidelity’s global Virtual Desktop Infrastructure.


    Key Responsibilities
     
    Work with the Senior Technical Management, Product Owners and Project Managers to assist with the implementation and upgrading of technology across the Collaboration stack
     Help deliver service improvements without unnecessary investment in new products by working smarter, provision of better tools and better use of existing product set
     Adherence to Security Policy surrounding platform standards and provides engineering solutions to that policy as directed by the Security Product roadmap
    Supports the Operational BAU activities within the teams remits. Manages problem and incident tickets, plus attends IRBs as required.
     Actively manages and analyses the performance and capacity management of the infrastructure
     Ensures effective communication across the department and across geographically dispersed teams, including identifying new skills, skills gaps and working to improve overall team knowledge
     Excellent communication at all levels

    Key focus areas will be ongoing engineering technical delivery of required projects and VDI enhancements, and 3rd line support for EUC aligned teams / technology.

    Current requirements and activity includes:
     High performance virtual desktop testing for developers and Investment Analysts
    Skype for Business optimisation for all VDI users
     Virtual desktop provisioning automation (including support for Windows 10 VDAs)
     Qumu video broadcast optimisation
    vROps dashboards for global VDI monitoring


    任职要求:

    Experience and Qualifications Required

          Essential skills
     Excellent English language skills - both written and spoken
     Significant experience with the following:
     VMware vSphere 5.5 and above
     XenDesktop 7.6 and above
     Windows 7 and above
     PowerShell to an advanced level
     Thin client engineering
     End User Experience optimisation
     Strong experience with the following:
     GPO design, implementation & support
     Use and troubleshooting of SCCM 2012 for end user devices (application/build delivery, compliance etc…)
     Active Directory
     Remote access technologies and troubleshooting
     An understanding or experience of the following products or technologies would be advantageous:
     SCCM 2012
     App-V 4.6 and above
     Wyse ThinOS
     Wyse Device Manager
     Citrix XenApp
     Citrix Netscaler Gateway
     Juniper Pulse

     Visual Studio .Net
     Office 365
     Experience working in a global environment, collaborating with teams in different regions, and engineering solutions centrally for deployment in multiple datacentres and offices
     Service oriented
     Ability to work under pressure and to tight deadlines


    关健要求:

    Citrix VMware 英语熟练


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