大连 腾飞软件园 BPO
0411-82302699 [email protected]
某知名外包公司 应收流程主管 长期
1. Supervise the team on a day to day basis on operational matters
2. Improve the standards of performance of team members, training and development of team members
3. Conduct regular meeting with client and global team on operation performance
4. Ensuring customer queries are satisfactorily addressed and for handling first level of escalation
5. Motivate staff and work allocation among team members
6. Coordinate with customer, IT support and external and internal auditors for any audit request
7. Drive process excellence to meet SLA and continuous improvement.
8. Good English speaking skills.
9. Good communication skills with client.
10. Passport ready, ok for travel
1.F&A background, total experience 3yr+ FA working experience
2.AR experienced/collection(催款/坏账处理) experience,
3. Have experience manage 4+ team size for at least 1 years